Introduction
At Willow Jet, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services. By continuing to interact with our platform, you agree to the practices described in this policy.
Information We Collect
We collect the information you provide directly to us, such as your name, phone number, email address, and delivery details when placing an order or making an inquiry. We may also collect basic technical data about your visit, such as your browser type and pages visited, to help us improve our site performance.
How We Use Your Information
Your information is used to process and fulfill orders, respond to your inquiries, provide updates, and improve our overall services. We may also use it to send you occasional promotional messages or offers, if you have chosen to receive them.
Payment Information
We currently offer Cash on Delivery (COD) as our payment method. We do not collect, process, or store any credit or debit card details.
Information Sharing
We do not sell or trade your personal information. Your details may be shared only with trusted delivery or service partners who assist us in processing orders — and only to the extent necessary for completing your purchase or service request.
Data Protection
We maintain appropriate security measures to protect your personal data from unauthorized access, alteration, or misuse. While no system can guarantee absolute security, we continually update our practices to safeguard your information.
Your Choices and Opt-Out Instructions
If you no longer wish to receive promotional or marketing messages from us, you can opt out anytime. Simply contact us at [email protected] and request to be removed from our mailing list. Your request will be processed promptly.
Changes to This Policy
We may occasionally update this Privacy Policy to reflect new practices or service changes. Updated versions will be posted on this page, and the revision date will be adjusted accordingly.
Contact Us
If you have any questions, feedback, or concerns about this Privacy Policy or our data handling practices, please contact us at [email protected].